Privacy Policy

Policy updated 14th November 2022

To comply with General Data Protection Regulations (GDPR) guidelines, this policy will outline what personal data we collect, why we collect it, and how we will look after it.

Our contact details

Web address: https://www.sustainablecalne.org.uk (for details of policies and procedures)
E-mail: contact@sustainablecalne.org.uk

The type of personal information we collect

We currently collect and process the following information for membership:

  • Names
  • Email addresses
  • Mobile or other contact telephone numbers

We will ask for additional information for the purpose of registering for an event to ensure you can access the event and any associated amenities such as catering. You will be asked for consent for any additional information requested for a specific event.

We may also see financial details if payments are made to the charity but will not record these details outside of the banking records.

We run a mailing list using a third-party system which has its own privacy policy. You may choose to join or leave this list at any time.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. We use cookies to facilitate login, to track visitor use of the website and to compile statistical reports on website activity.

For further information visit https://www.aboutcookies.org or https://www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have decided to become a member
  • You have opted in to our newsletter
  • You have signed up for one of our projects or events

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Bank details from cheques or online bank payments

We use the information that you have given us in order to:

  • Communicate the Charity’s activities
  • Manage your membership
  • Manage events safely and effectively

We may share this information with venues if necessary for the safe and orderly running of an event.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is your consent. You can remove your consent at any time. You can do this by contacting contact@sustainablecalne.org.uk, by opting out of the mailing list via the link in emails, or by using the delete data function on the website.

How we store your personal information

Your information is securely stored.

We keep membership information for up to one year after your membership has expired to allow for renewal. We will then dispose your information by using the delete function on the website.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@sustainablecalne.org.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@sustainablecalne.org.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk